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  How to Order
 

We want to make this site as easy to use as possible and give you every assurance that:

  • you have every opportunity to check and modify your order before it is processed;
  • you know the total cost - including postage - before you place the order.

As a result, the process might seem a bit long-winded the first time you use it. This page describes the main stages involved and why each is used.
 

 


 
 
 
 

1. Maintaining your shopping list

Any music chosen from the search tool or your personal order form can be transferred to your shopping list. From here you can change quantities or remove the item should you no longer wish to order it.

There is no commitment to place an order at this stage and all items will stay in your shopping list for 90 days (unless you remove them or place an order).

2. Placing an order

If you click on the "order" button at the bottom of your shopping list, you move to the ordering screens. No worry if you make a mistake, as the order will not be placed until you enter payment details - so you can always abort and start over again from your shopping list!

There are separate screens for each of the following stages:

(a) confirm the contents of your order

(b) enter or check your name and address

If you are ordering from outside the UK, you should note the postage costs may change after completing your address details. So please check the total cost at this stage.

3. Tell us how you wish to pay

The easiest way to do this is to use our secure server. There is a link on the form which will transfer your order and allow the entry of credit card (or UK debit card) details.

We recommend that you print a copy of the order for your own records at this stage.

If you do not want to send your details over our secure link, you may still print out the order and fax or post it to us with your payment instructions. However, if you do this, your order will remain in your shopping basket.

By using the secure server you will speed the processing of your order and receive an order reference number which you may wish to note down in case of any future query. Your shopping basket will be cleared once the order is sent through to us.

Any other questions?

Email us at: queries@sheetmusichound.com