By popular request, gift vouchers can now be purchased online. Vouchers are available in units of £5 or £10 or a value you choose in whole pounds. They make ideal gifts for the serious musician as they can be used as payment (or part-payment) towards music purchases from the hound.

What do I get?

The voucher comprises a unique reference code sent by email (as part of an image file or in plain text if you prefer) once payment has been cleared.

You can then email the voucher to your friend or print it and give it to them.

How does it work?

1. Buying vouchers
Search the hound site using the title: "Gift". We have £5 and £10 vouchers listed, alternatively you can select "other value" vouchers. For £5 and £10 units, the quantity you enter is the number of vouchers you would like. However, for "other value" vouchers, enter the voucher value you would like as the quantity (complete £s only) - we will prepare one voucher to this value for you.

When we receive your order, we will prepare the voucher(s) you require and email them to you.

2. Using vouchers
The code is keyed at the payment stage of an order. Normally this is treated as a part payment, so the total payable by your payment card or credit card will be reduced by the face value of the voucher.

If the cost of your order is less than the voucher's face value, we will issue new vouchers to you for the unspent £s when we despatch your order. Of course, if you order anything else in the meantime, you can let us know when you order and we'll apply the unspent balance to this new order.

3. What if I have any other questions?
Just email the hound and we'll do our best to answer the questions or sort out the difficulties for you.

Limitations

There are very few. We reserve the right to withhold supply of gift vouchers to customers in certain territories (in accordance with paragraph 2 of our terms of business and where legislative restrictions apply). We also reserve the right to cancel vouchers in the unlikely event of non-payment.

Each voucher has a cash value of 0.01p, but will allow the user to pay for purchases in full or in part to the indicated value, provided that any further balance is paid by normal methods.

Each voucher may only been redeemed once. Redemption is normally by entering the unique reference code into the payments screen of the web site either within the box entitled 'hound vouchers' or 'special messages'. Although the latter will not register as a deduction from your payment on screen, we will deduct the amount when we process the order.

In the event of the total order value being less than the voucher value, unspent amounts (in complete units of £1) will be refunded by means of a new voucher which can be used for subsequent purchase(s).